Privacy Policy

This Privacy Policy describes how Get Chai INC. ("Company," "we," "us," or "our"), a direct lender in the financial services industry located in Staten Island, NY, collects, uses, discloses, and protects your personal information when you visit our website at thegetchai.com or use our services. For questions, contact us at mo@thegetchai.com.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number (optional), and mailing address
• Business Information: Business name, industry, monthly revenue, time in business, and funding needs
• Financial Information: Bank statements, credit information, and other financial documents provided during the application process
• Technical Information: IP address, browser type, operating system, device identifiers, and website usage data collected through cookies and similar technologies
• Communication Records: Records of your communications with us, including emails, phone calls, and SMS text messages

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and evaluate your funding application
• To communicate with you regarding your application status, account, and our services
• To send you SMS text messages if you have provided express written consent (see Section 5 below)
• To improve our website, products, and services
• To comply with legal and regulatory obligations applicable to the financial services industry
• To prevent fraud and protect the security of our systems
• To send marketing communications where permitted by law

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business, including payment processors, IT service providers, and marketing platforms
• Financial Partners: Lending partners or funding sources as necessary to process your application
• Legal Compliance: Government authorities or law enforcement when required by applicable law
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You may control cookies through your browser settings, but disabling cookies may affect website functionality.

5. SMS/Text Message Communications and ATDS Disclosure

5.1 Consent Requirements

Your consent to receive SMS text messages sent via an automatic telephone dialing system (ATDS) is obtained through a clear and conspicuous checkbox on our website contact/application form. This checkbox is not pre-checked — you must affirmatively opt in by checking the box to provide your express written consent.

Providing your phone number and consenting to receive SMS messages is not a condition of purchase of any goods or services from Get Chai INC. You are not required to provide a phone number or consent to SMS messaging in order to apply for or receive funding from Get Chai INC.

5.2 Message Content and Frequency

SMS messages from Get Chai INC. may include:

• Application status updates and appointment reminders
• Funding offers and promotional messages
• Account notifications and service alerts
• Follow-up communications related to your inquiry

Message frequency varies. Standard message and data rates may apply depending on your mobile carrier plan.

5.3 Opting Out of SMS Messages

You may opt out of receiving SMS text messages from Get Chai INC. at any time by replying STOP to any message. After opting out, you will receive a one-time confirmation message. For help, reply HELP or contact us at mo@thegetchai.com.

5.4 ATDS and Non-Condition of Purchase

Get Chai INC. uses an automatic telephone dialing system (ATDS) to send text messages. Your consent to receive messages via ATDS is not a condition of purchase of any goods or services. We will never require you to consent to receiving automated messages as a prerequisite to doing business with us. The provision of your mobile phone number is entirely optional and is not a condition of purchase of any product or service offered by Get Chai INC.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records and ATDS-related opt-in documentation are retained for a minimum of five (5) years as required by applicable regulations.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications (including SMS via ATDS)
• The right to data portability

To exercise any of these rights, please contact us at mo@thegetchai.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, including questions about our use of an automatic telephone dialing system (ATDS), please contact us:

Get Chai INC.
Staten Island, NY
Email: mo@thegetchai.com
Website: thegetchai.com